Reputation · included with Pro

Every review answered. Nothing published without you.

One inbox for Google, Facebook, and Yelp. AI drafts replies in your voice. You approve before anything goes live. Reply fatigue ends; reputation risk doesn't begin.

Part of Pro Listings · $79/location/mo · month-to-month

Review inbox

3 open
Google★★★★★

Fast, professional, and they actually showed up on time.

Draft readyAwaiting your approval
Yelp★★★★★

Quoted one price on the phone and charged another…

Needs reply
Facebook★★★★

Great work on the panel upgrade. Scheduling took a while.

Approved

AI drafts · human approves · then it publishes

One inbox, every platform

Reviews from Google, Facebook, Yelp, and your tracked directories land in a single queue. No more tab-hopping to find what needs a reply.

AI drafts. You approve. Always.

Every reply is drafted in your voice and waits for your approval. Nothing auto-publishes. A bad AI reply on a 1-star review is worse than no reply.

Included with Pro, not an upsell

Reputation is folded into Pro Listings at $79/mo. Yext charges $999/yr for the tier that includes reviews.

How it works

Reviews are ranking signals. Reply fatigue is real.

Unanswered reviews cost rankings and trust, but replying to every one is a part-time job. LocalMap turns it into a review → draft → approve loop you can clear in minutes.

Review inbox

Every review, one queue, nothing missed

New reviews stream into a unified inbox with rating, platform, and response status. Filter to what's unanswered, sort by severity, and clear the queue in one sitting.

AI reply drafts

Replies drafted in your voice, ready in seconds

AI reads the review, your business profile, and your services, then drafts a specific, empathetic reply, not a template. Edit it, approve it, or throw it out. Three free drafts before Pro, so you can judge the quality yourself.

Approve-first

The guardrail that makes AI safe for your reputation

Auto-posted AI replies are how brands end up apologizing for their apology. On LocalMap the AI writes to drafts only. A human approves every word before it's published to the platform.

Review signals

Reviews are ranking fuel. Treat them like it

Recency, volume, rating, and response rate all feed local rankings and AI-assistant recommendations. Your review score sits next to your visibility score, so reputation work shows up in the same dashboard as listings work.

Sentiment

Know what customers keep saying

Recurring themes surface across reviews (the praised technician, the parking complaint) so you fix operational issues instead of just replying to them.

Context

Reputation and listings in one platform

The same master profile powers both. When a review mentions old hours or a wrong phone number, you fix the listing and the reply from the same workspace.

vs Yext Reviews

Their reputation tier costs more than our whole platform

Yext gates review response and AI reputation tools behind its $999/yr Premium tier. LocalMap folds reputation into Pro Listings at $79/mo, alongside analytics, duplicate detection, and the AI visibility layer.

  • Included with Pro ($79/mo). Yext's reviews tier is $999/yr
  • Approve-before-publish is the default, not a workflow setting
  • 3 free AI drafts to judge quality before you pay
  • Same workspace as listings. Fix the root cause, not just the reply

Reputation questions

Do AI replies publish automatically?

No, and that's the point. Every AI draft waits in your queue until you approve it. You can edit before approving, or discard entirely. Auto-posting is how reputation tools damage reputations.

Which review platforms are supported?

Google, Facebook, and Yelp reviews flow into the inbox today, alongside review signals from your tracked directories. Publishing approved replies uses each platform's supported rail, labeled honestly like everything else in LocalMap.

Why is Reputation part of Pro instead of a separate product?

Because reviews and listings feed the same ranking systems, splitting them into separate SKUs just doubles your bill. Pro Listings ($79/location/mo) includes the review inbox, AI drafts, analytics, and the AI visibility layer.

How is this different from Yext Reviews?

Yext's reputation tools live in its $999/yr Premium tier behind a sales demo. LocalMap includes reputation in Pro at $79/mo, month-to-month, and makes approve-before-publish the default rather than an optional workflow setting.

Can I try the AI drafts before paying?

Yes. Every workspace gets three free AI reply drafts, so you can judge the writing quality on your own real reviews before upgrading.

Do reviews really affect AI search?

Yes. Assistants like ChatGPT and Gemini weigh review volume, rating, and recency when recommending local businesses. They cite the same public ecosystem Google reads. A well-managed review profile is a citation signal, not just social proof.

Clear your review queue this week

Connect your profile, get three free AI drafts, and see how fast approve-first replies feel.

Start free